Terms & Conditions

Welcome to KANKA RESTAURANT & CAFÉ's website. These Terms and Conditions outline the rules and regulations for using our website and accessing our services. By accessing this website, you accept these Terms and Conditions in full. Do not continue to use KANKA RESTAURANT & CAFÉ's website if you do not accept all of the Terms and Conditions stated here.

1. General Information

  • Ownership: This website is owned and operated by KANKA RESTAURANT & CAFÉ LLC, a registered business entity in the Dubai, UAE.
  • Purpose: Our website provides information about our café, menus, special offerings, events, and catering services.
  • Amendments: Kanka Café reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on this page, and continued use of the website signifies your acceptance of the updated Terms.

2. Use of Website

  • Eligibility: Users must be at least 18+ years of age or have parental/guardian consent to access the website.
  • Restrictions: Users are not allowed to:
    • Use the website for illegal purposes or in violation of UAE laws.
    • Use any automated system (e.g., bots) to access the website without prior written permission.
    • Disrupt or interfere with the security or performance of the website.
  • Account Registration: If you register for any online services (e.g., newsletters or reservations), you agree to provide accurate and complete information and to update it as necessary.

3. Product and Service Information

  • Menu: All menu items, descriptions, and prices on the website are subject to change without prior notice. Certain dishes may not be available at all times.
  • Specials and Promotions: Any promotional offers or special deals displayed on the website are limited to specific periods and are subject to availability. Kanka Café reserves the right to modify or withdraw promotions without notice.
  • Catering Services: Orders for catering services require advance booking. Details about specific services, terms, and cancellation policies are provided upon request.

4. Orders and Reservations

  • Reservations: While we strive to honor all reservations, availability may vary, and reservations are not guaranteed until confirmed by Kanka Café. Please contact us directly for assistance if needed.
  • Takeaway and Delivery: Orders placed through the website are subject to availability and are governed by our cancellation policy.
  • Payment: For certain services, including catering, we may require payment upfront. Payment terms are specified upon confirmation of the order.
  • Refund Policy: Refunds may be issued in accordance with UAE laws. Refunds for cancellations or non-fulfillment of services will be processed as per our specific refund policy outlined on our website or communicated to the customer directly.

5. User Responsibilities

  • Accuracy of Information: You are responsible for ensuring that all information provided to us is accurate, including contact details, reservations, and orders.
  • Compliance: Users agree to comply with these terms and all applicable UAE laws when accessing our website or engaging with our services.
  • Security: Users are responsible for keeping their account and login information confidential.

6. Data Privacy

  • Collection of Personal Information: By using this website, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.
  • Use of Information: Personal information may be used to enhance user experience, provide customer support, process orders, and inform you of promotions or updates.
  • Cookies: Our website may use cookies to enhance the browsing experience. By using the website, you consent to our use of cookies as detailed in our Privacy Policy.
  • Data Security: We implement reasonable measures to protect personal data; however, we cannot guarantee absolute security. Use of the website is at your own risk.

7. Disclaimer of Liability

  • Content Accuracy: While we strive to keep our website content accurate and up-to-date, we do not guarantee the completeness or accuracy of information displayed, including but not limited to menu items, prices, and availability.
  • Food Allergens: Our menu may contain common allergens (such as nuts, dairy, gluten). KANKA RESTAURANT & CAFÉ disclaims liability for any allergic reactions, and customers are advised to consult with our staff for any dietary concerns.
  • Third-Party Links: Our website may contain links to third-party websites. KANKA RESTAURANT & CAFÉ is not responsible for the content, security, or privacy practices of these sites.

8. Intellectual Property

  • Ownership: All content on this website, including text, images, logos, and design, is the intellectual property of KANKA RESTAURANT & CAFÉ and may not be reproduced or used without permission.
  • Limited License: Users are granted a limited license to access the website for personal use only. Reproduction, distribution, or commercial use of any part of the website is strictly prohibited without written consent.

9. Limitation of Liability

  • General Limitation: To the maximum extent permitted by UAE law, KANKA RESTAURANT & CAFÉ will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website or services.
  • No Warranty: This website is provided “as is” without warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Indemnity

By using our website, you agree to indemnify, defend, and hold KANKA RESTAURANT & CAFÉ harmless from any claims, losses, damages, liabilities, including legal fees, arising from your use of the website, violation of these Terms, or infringement of any intellectual property or other right.

11. Governing Law and Jurisdiction

Jurisdiction: These Terms and Conditions are governed by the laws of the UAE. Any disputes arising out of or related to the use of this website will be subject to the exclusive jurisdiction of the UAE courts.

12. Contact Information

  • Customer Support: For inquiries or assistance, please contact KANKA RESTAURANT & CAFÉ’s customer service team via our 24/7 hotline and Whatsapp at +971 50 251 1035 or through the Contact Us section on our website.
  • Feedback: We welcome feedback regarding our website and services. Please reach out via our official contact channels to share your experience.

Thank you for visiting KANKA RESTAURANT & CAFÉ. We appreciate your business and look forward to serving you.